Home / Returns & Refund Policy
All of our products are created with our community of customers in mind, and we want you to be happy and enjoy adding them to your skincare routine. If you are not satisfied with a Bushbalm Skincare product, please reach out to team@mybushbalm.com.  For specific information regarding The Francesca Electric Trimmer, please see below.

Francesca Electric Trimmer Return Policy and Warranty

  1. Return Policy. All of our products are created with our community of customers in mind, and we want you to be happy while using The Francesca Electric Trimmer. If you are not satisfied with The Francesca Electric Trimmer you have purchased from www.bushbalm.com, you can return it for a full refund or credit within 30 days of your date of purchase. Please note - The Francesca Trimmer is not the same as a razor, and will not provide the same type of results. 
  2. Returns Process. Refunds will be returned to the original form of payment used on www.bushbalm.com. To begin the return process please e-mail team@mybushbalm.com. Within your email requesting a return, please include the following information (1) first and last name, (2) order number, (3) proof of purchase, (4) a summary explaining the reason for the return. Bushbalm Skincare reserves the right to refuse a return if the inquiry appears to be taking advantage of or is not justified within the return policy.

Warranty: Limited Warranty. Bushbalm Skincare warrants to the person who originally purchased The Francesca Electric Trimmer for close grooming and pre-wax preparation, that this product will be free from defects in workmanship and materials for a 90 Day Warrant Period, subject to conditions. These conditions include; the warranty applying only to the original purchaser. To submit a warranty claim, the following conditions must be met: 1) you have purchased The Francesca Electric Trimmer from www.bushbalm.com, 2) you have proof of product purchase date, 3) you must return the product to Bushbalm Skincare,  4) you must have used the product only as intended and as suggested in the product guide. If a defect occurs and your request meets the warranty conditions we will replace or refund at our discretion.